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Customer Access to Product Support Information: |
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With the Consumer Module, dealers can access parts or technical
information, create a shopping cart, and seamlessly request a quote from an authorized
distributor or dealer.
Distributors and dealers can then submit this shopping cart as an order to the OEM or
process the order within their internal business system. Distributors and dealers can
submit or process orders via the Internet with the Net-Compass Ordering
module.
The Consumer Module allows global access to product support
information in multiple languages 24 hours a day, 365 days per year. It also allows
searching for specific parts information by model or even down to the individual serial
number level.
The Net-Compass Consumer Module combines the broad reach of the
Internet with comprehensive functionality and delivers the essential link to integrating
product support into the support chain. The result is better collaboration, greater parts
sales, reduced operational costs, and most importantly, the highest level of customer
service.
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Easy Searching for Parts Information: |
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With the system’s consistent look and feel across product lines, dealers do need need to
learn a new system for each product line.
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Click a part number in the parts list to highlight the part in the image. |
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Click a part in the image to highlight the part number in the parts list. |
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Zoom, pan, and resize images. |
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Use the Quick Search and Advanced Search tools for fast, powerful searches. |
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Streamlined Spare Parts Quote Process: |
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Customers can add any part to a shopping cart and seamlessly request quotes from their
local distributor or dealer.
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Maintenance Made Easy: |
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Parts information updates are faster and easier than ever – Data updates are distributed
automatically to all system users. Best of all, with no more distribution of paper manuals,
employees are more productive and operational costs go down.
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Security: |
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A dealer administrator can create user names and passwords and assign security and access
rights across branches and individual locations.
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Additional Features: |
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Consistent interface across modules. |
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Multi-language capabilities. |
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Additional Benefits: |
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Make it easy for your dealers or distributors to have access to real-time inventory
and availability. |
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Make it easy for your dealers or distributors to have access to real-time pricing
information. |
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Reduce the time it takes to place an order by having immediate order placement right
from the catalog. |
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Product Lines
Consumer Module