Saturn Electronic Parts Catalog - USA

Features

Benefits of the new GM Electronic Parts Catalog

General EPC Legacy Features

Parts data and general functionality carried over to the new GM EPC for both GM and Saturn

. Supplemental I

. GM car data from 1976 and up
. GM light truck data 1973 and up
. Corvette data 1953 and up

. Supplemental II

. Parts & Service Bulletins (PSBs)

. PSBs are linked to part numbers providing quick access to bulletin information

. Broadcast Sheets

. Access to GM Medium Duty Broadcast Sheets data

. Associated Parts

. Sell more genuine GM parts and generate new sales that may otherwise be lost

. VIN Filtering

. Filter on Make, Year, Model, Body Style, Series Code, Engine, Transmission and RPO applicability

. ULTRA VIN

. An advanced VIN filtering feature that delivers greater accuracy in parts filtering

. Basic Integration to DMS

. Transferring shopping lists

Modern Graphical User Interface (GUI)

This new look and feel to the EPC provides a modern, intuitive and efficient user interface while maintaining shortcuts

E-mail Capabilities (parts & illustrations)

Attach and e-mail part and illustration screens. Improves productivity by allowing parts personnel to "tear away" information from the catalog, such as text images, and e-mail them to customers; E-mail service required

ACDelco "All Makes" part name/part number searches

Search entire "All Makes" database for part name and part number

Additional Notes Capabilities

Able to add author name and expiration date to a note.

EPC Feedback Capability

Send feedback automatically via e-mail directly to GM and Snap-on Business Solutions

Surveys

Participate in GM parts catalog surveys directly from the EPC

Bookmarks

Able to save specific catalog information and navigation location for any internal or external customer for quick access

Quick Lists

Create parts lists (kits) on the fly and apply automatically to any make, year, and model

Synonym Lists

Enter any part's "street name" and get the manufacturer name automatically and vice versa i.e. alternator = generator; also create your own custom lists

Additional Languages

Supports English, Spanish, and Canadian French

Access to both GM & Saturn data

Additional vehicle data on the same media. All GM/Saturn EPC data is available to both GM Dealers and Saturn Retailers

Computer based training (CBT)

Certified training on www.gmtraining.com

Shopping list: editable price fields

Modify pricing in the EPC shopping list and send customized quotes to customers

Indicator for parts with changed prices within shopping list

Notification in the shopping list when a price is modified by the parts specifier

ACDelco "All Makes" - allow Make, Model, Year selection

Navigate the EPC for quick access to ACDelco parts information

Vehicle Shared Platform (GM Light Trucks)

Detail breakdown of light truck models, using actual model names. When navigating without a VIN, parts data will be filtered based on specific GM light truck make and model.

Service users (Online)

Service department access to qualified EPC data (web version only)

Q.link (Incremental catalog updates)

Saves money and improves customer satisfaction; Dealer/Retailer receives data in a more timely fashion maximizing parts ordering accuracy; ensuring customers have the right part at the right time. Requires Internet connection.

RPO data available for quick access (at top of screen) when a VIN is entered

RPO data always displayed and immediate access within the catalog

Capability to view part text data by types

Additional filtering and sorting capabilities of parts data; such as brake types (ceramic, metallic etc.)

Header and footer text strings provided to an illustration being printed or e-mailed

Important information is automatically attached to printed and e-mailed illustrations. Information included: VIN, make/year/model, copyright.

Full screen option for part text page (illustration)

Explode parts data for a full screen view

Manufacturer (Global) Notes

Allows GM to add notes to the catalog for corrections/clarifications. This functionality is available for DVD (see Q.link feature above) and web users. Requires Internet connection

Local/Online Backup

Provides maximum uptime, usability, and flexibility which helps drive improved business results. The EPC will be available to each Dealer/Retailer via DVD (local) and the web (GM Dealer World/InfoNet), reducing the likelihood of business interruption. Because of this unique back-up capability, Dealers/Retailers continue running business critical operations with minimal interruption for improved business results, customer satisfaction, and improved technician productivity.